An intensive, four day course for process improvement professionals. Master the techniques to get meaningful results for your organization. More>>>
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A practical two day course in the techniques of converting the results of process mapping exercises into process maps using Visio software. Hands-on computer training. More>>>
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A two day course in the techniques of problem solving. Emphasis on a process based approach. More>>>
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A two day introductory course that demonstrates the value of this multi-faceted tool. Learn how to increase efficiency, improve communication and create effective process maps. More>>>
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On-Site Courses
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A three day course for internal auditors. Focus on transition from traditional audits to process and system based audits. More>>>
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