March 9, 2010


Public & Onsite Training Courses

Public Training Course Schedule

Seven Steps to Problem Solving

Mastery of Process Mapping

The Power of Process Mapping

Auditing Process Based Systems

Business Process Mapping Using Visio

Strategic Process Management for Executives

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Seven Steps to Problem Solving

Overview
A two day course in the techniques of problem solving. Emphasis on a process based approach. Hands-on learning with workshops and practical solutions to identifying, solving and preventing problems.

Who Should Attend
Individuals who wish to develop their critical thinking skills. Anyone actively seeking opportunities for improvement within the organization.

You Will Learn
  • * The principles of effective problem solving
  • * Creating a foundation to solve problems
  • * Steps to identify and prioritize opportunities
  • * How to measure impact on the process
  • * How to determine root cause
  • * Creating effective results
  • * How to prevent problems from returning

The Business Enterprise Mapping Advantage
We specialize in process mapping for process improvement, and have trained thousands of people in the public and private sector since 1993. Our public and onsite training courses contain valuable content that we deliver during our business process improvement consulting assignments.


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Course Fee
$895.00