When it comes to our employees, we want nothing more than to have all members of the team engaged and enthusiastic in their work...
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Running a business in the modern age means that you rely heavily on technology to do a lot of the jobs. Even as people are turning...
Paperwork is one of those things that we cannot seem to escape while at work Soon, essential documents start to pile up, and...
With the effects of the pandemic still lingering, remote work has earned a permanent spot in the way many businesses operate...
Procurement managers have numerous hurdles in today's competitive and rapidly changing world of technology in order to maintain...
Recent events have forced businesses to change their strategies when it comes to marketing According to Vennhate, almost 57% of...
Without customers, businesses and brands would not be able to survive. Having a strong, loyal, and expanding customer base is an...
According to estimates, over 70% of all Fortune-1000 companies will adopt business process automation by the end of 2022. It is no...
Business trends shift on an annual basis, and every organization no matter how big or small needs to include them in their map for...
The day-to-day experience of being a student has changed drastically over the past 18 months As a result, there are now huge problems...
Are you planning to expand and scale your business by turning it into a franchise While franchising is a tempting business opportunity...
Video marketing is essential for brands of all sizes and across industries The importance and usage of video marketing have grown...
Human Resource workforce forecasting (HR forecasting) helps company’s predict workload to ensure they have the right staff at the...
Growing a business isn’t easy, but it doesn’t have to be that way As is the case with most journeys in life, it helps to have a...
65% of businesses fail during their first 10 years of operation, 45% during their first five years, and 20% during their first year...
The USA is experiencing a concerted period of productivity decline. A review by the BLS reveals that, over the past two decades...
Smart offices have gained prominence over the past few years. They are designed to help employees work faster, better, and smarter...
Automated, cloud-based systems will help you keep your warehouse information recorded, organized, and updated. Warehouse managers...
Managing a law firm’s business processes is not easy You are not only communicating with clients and dealing with their expectations...
In 2021, robots have already entered the workplace Computer systems are smarter and new tech tools are changing how we work...
Improving the performance of your marketing department should be a top priority The collaboration and communication of the marketing...
Employee engagement is the foundation of any successful business. Yet, only 15% of employees are engaged with their work. If your...
Even with so many of us working from home, your employees are the backbone of any successful business When staff enjoys their job...
Well-managed health care logistics can be lifelines Today, they deliver life-saving vaccines to the hospitals and clinics that need...
Whatever your role in the company, you should know how to write a business data report Due to the development of information...
On your entrepreneurial journey, you will come across many X-step guides offering fail-proof business launch tips. Let me tell you...
Processes are the roots of how every startup operates The greater the understanding of what they are, how they function, and how...
So you want to start a podcast That's wonderful! It can be an exciting adventure to enter the world of podcasting, and it can be...
Trading is notoriously a business that can make or break anyone, whether they be the slow-and-steady long-term trader or a thrill-seeking...
Many small businesses lack an online presence. They neglect the importance of digital marketing, considering it too expensive...
Digital strategies rely much on marketing trends and viral news, which opens up a wide range of opportunities for small businesses...
Since its inception, 3D printing technology has been growing and prospering More and more people are associating with the idea of...
In today’s hypercompetitive small business landscape, attracting new customers, and retaining them can be a challenge. You can meet...
As businesses are rebounding after the downturn due to the COVID-19 pandemic-induced lockdowns, it is important to get the right...
The Internet is a sphere in which we function every day. Since it’s an environment in which we buy stuff, work, and entertain...
Is it worth it? The challenging process of perfecting a great design. Design that consistently flows throughout your business...
Since the outbreak of the Coronavirus pandemic, e-learning has emerged as the safest and most reliable solution to providing...
We have seen a renewed interest from organizations seeking large workflow improvement. Faster, better, cheaper is the dominant...
In this contemporary era, technology has grown more complex It is getting challenging for businesses to install communication...
UX web design and accessibility are closely related. The accessibility of a website for people suffering from some form of disability...
The international market has never been so open to new businesses. As the internet becomes more accessible around the globe...
Process improvement opportunities can be found in many areas of the organization. The Perigon Method surfaces these many opportunities...
VR (Virtual Reality) and AR (Augmented Reality) have been designed to enable users to interact virtually. As is the case with every...
Modern brand success and the business growth that follows it are entirely dependent on people. This is outlined by Forbes, who notes...
"Strategy without process is like a head without the body." When we begin work with new clients, we meet with senior executives...
A few decades ago, education was limited to traditional classroom environments. With the rise of advanced technologies, concepts...
So how do you improve employee performance? We consulted with a large client once who held several management meetings daily...
Maximizing price when selling your business doesn’t need to be difficult, but it does take some planning and preparation. The reason...
Before you settle into your work routine for the day, try asking yourself this question: When was the last time I thought critically...
Organizations are traditionally structured in a top-down manner. Through this structure, the CEO and C-suite leaders formulate...
Small business assessment is foundational in many professions, including management consulting, private equity investment, venture...
While the basics of a business process are generally understood, there are many elements in the successful execution of a process...
Navigating a successful business launch is never easy. As with any project, there will be plenty of shifts, fluctuations, unforeseen...
Have you ever left a meeting and thought, “I’m not sure what we accomplished, but I feel really good about it”? It is a common...
A business plan lays the foundation of your organization, what it’s looking to achieve, and the possible journey to success...
If you don’t focus on improving the skills section of your resume, you lose the opportunity to demonstrate to employers why you’re...
Enterprise Data Management (EDM) is an essential component of maintaining the fluidity of business operations. It represents...
After a prolonged period of turbulent transactions, a shortfall of cash, and poor financial health, it may be apparent that your...
Online security is an often-overlooked element of doing business With most communication and data channeled through email, VOIP, and...
Running a successful business is not a simple endeavor. It requires a lot of continuous work and effort, and most importantly...
Process measures are vital to monitoring an organization’s execution against its intended goals. They provide a look inside an...
Business Enterprise Mapping has worked with over 300 enterprises in our 27 years of existence. Along the way, we have seen the good...
Effective communication is the building block of every great organization. How a business communicates internally and externally...
COVID-19 has had a huge effect on our everyday lives. The virus is spreading across the world and we’re all forced to stay at home...
Starting a business in this day and age has become a streamlined, fairly simple process. With all the digital tools at your disposal...
To own a growing company is on every business owner’s wishlist. However, a fast-growing business can present challenges that you...
After the start of the recent coronavirus crisis, many businesses have moved their employees to remote work, and it’s easy to see...
Do any of these opportunities impact your company? Difficult to solve performance problems across departments, a complicated...
Understanding and delivering a consistent, sustainable, and superior value proposition earns customer loyalty. This can only come...
Most enterprises do not have well-designed performance measurement systems. Many organizations can site department or enterprise...
Significant and sustainable Business Process Improvement is achievable through a simple, standard methodology that can be taught to...
We all know and understand the value of quality business promotion. Anyone who has ever started a business was faced with the tough...
Have you ever faced problems tracking or measuring the success of your content marketing campaigns? Do you struggle to understand...
Merging your development and operations teams seems like a dream come true since both thrive on advanced technology and fast-paced...
When business owners are launching their new businesses, marketing to and acquiring clients are their top goals. Once the number of...
Risk is often something that is at the forefront of people’s minds. Most of the time, during everyday life, the potential risks in...
There’s a big world of opportunities out there, and your business can take advantage of them. Embracing international business...
No matter what your business is and how much experience you have, managing a company is difficult. As you are starting or growing...
Whenever you come across Beats by Dre, and you are wondering what makes it so popular - Well, this is because celebrities like the...
Cybersecurity is growing in importance every day. Running your business in a technology-driven world is extremely practical...
Strategic Process Management is the active management, improvement, and alignment of business processes to corporate strategy...
In the competitive online world of digital marketing, it’s usually the industry giants that enjoy the constant attention of the...
As the presence of financial technology, also known as fintech, increases across several sectors, all sized businesses are embracing...
For over 30 years, we have been professional consultants, senior executives, and angel investors and we’d like to think we've seen...
Technology has changed everything in the business world, from automating repetitive processes to transforming the way companies...
With the majority of states issuing stay at home orders, social distancing is in full effect across the country due to the novel...
While many things have been made uncertain by the coronavirus, one thing is for sure – aviation will need to change. One of the...
When hammering out a deal, it's crucial to prepare from all points of view. Mind mapping is a great tool to bring together different...
The IT industry is constantly evolving and changing with the latest market and consumer trends, which is why forward-looking IT...
Mike Tyson said, “Everyone has a plan until they get punched in the mouth.” Now, though you may not have physically been punched...
Measuring Healthcare KPIs is of vital importance. The improvement of performance and productivity depends on the ability to identify...
The number of online shoppers is estimated to reach 205 billion this year, according to Oberlo. Given the potential for profit...
We map hundreds of business processes annually covering a wide variety of organization sizes, types, and industries. From this extensive...
Talent mapping (TM) is an essential tool that is often overlooked, according to Forbes. When it is implemented, such as personality...
When discussing quality with leaders, finding a common ground for framing the conversation and understanding organizational...
The modern business environment is extremely competitive, to put it mildly, as customers nowadays can pick and choose their...
Having a workflow—or in other words, a process of how you get stuff done—can make work so much easier, whether it’s on your own...
Apple has committed to solar power, DuPont has hired an ex-Greenpeace directive as an adviser on its board, and Coca-Cola has embraced...
Being an entrepreneur does not mean that your future is secured. It doesn’t even mean that your finances are. I would say it’s quite...
It takes a lot of sacrifice and effort for a business to become successful. Successful businesses don’t just appear overnight...
Despite its importance as a skill for business leaders and as a philosophy for greater organizations, change management efforts are...
Business process documentation is an essential task that entails the continuous recording of the critical steps followed to complete...
Online retail has become all the range in recent years, and the prospective market is only set to grow bigger – in 2021, its value...
What is the goal of any business The answer is clear – the goal is to generate sales and grow revenue profitably. According...
If you went to the streets and asked any person who believes in the future “what does the future of business communication look like?”...
Business automation is fast becoming the new trend in business today. It is one way to help your business grow very fast and is...
“Power is the capacity to translate intention into reality & sustain it" - Bennis Joel Barker...
Much is written about performance measurements in business enterprises, systems, and processes. In our work, we often see a misapplication...
Creative solutions to problems within business have become increasingly important as the world of business becomes more complex and...
When it comes to running a business, sunk costs are everywhere. To help you side-step them, Coupon Chief created an infographic...
Businesses are comprised of business systems, business processes, and a series of tasks. For a business to deliver a quality...
What is a Business Process? Business processes are an organized series of tasks, events, and decisions that consumes a product or...
Both businesses and consumers get confused with all of the marketing channels and the strategies they have to use. It can feel overwhelming...
The customer journey is changing and process mapping can help you to track it. 54% of consumers have higher customer service...
Intelligent automation is being implemented across a variety of businesses. It’s changing the way we work by streamlining traditional...
For most businesses, the finance function is a key part of their fundamental business operations. It performs hundreds of financial...
Operating a successful enterprise comes from a series of choices leadership makes to accomplish the overall enterprise purpose and...
Analytics is an essential activity in almost any organization, and many companies have realized this to such a degree that they employ...
Hospitality is an industry as old as time itself, yet it has been one of the most notable forerunners in grabbing modern technology...
The concept of future-proofing proves simple in concept but far more challenging in execution. Largely, this is because many businesses...
Process mapping is used effectively in so many elements of business, why not blogs? After all, the value of having engaging...
In every quarter, supervisors need to communicate with employees in order to accomplish organizational goals. This ongoing cycle of...
Executive leadership typically focuses time and attention on the direction, strategy, and structure of the organization. Through...
Business process mapping (BPM) is a visual method of planning which identifies data, activities, and materials involved in a process...
Picture this situation: you’ve just left the office after another long day of miscommunication with your team members, your boss...
I am convinced that small business owners are superheroes. It’s true! They often make the impossible happen. With or without the...
Today’s organizations and businesses have a growing number of direct competitors, on both the local and global market. With the...
Business Systems are comprised of a collection of contiguous business processes connecting workflow together to provide a value proposition...
In the pursuit of growth, companies tap into process mapping to help point the way. The trouble is, roughly 70% of process initiatives...
Poor cash flow management is the underlying reason why 82% of businesses fail. So, no matter how great your business model may be...
It’s easy to get caught up in the day to day management of an organization without realizing the negative impact that “doing the...
Running a legal firm isn’t easy. There are a ton of operational processes that need to be tackled on a daily basis. Some of these...
A value stream is a series of business processes that connect to create a primary organization deliverable from beginning to end...
No matter the scale at which your business operates or the type of product or service you push to the market, internal workflow...
Strong business processes deliver better organization results because organizations that deploy strong business processes execute better...
In life, displays of skill often exude an effortless quality. The actions of a master are balanced and controlled. Obstacles are...
As a business owner or department head, you no doubt know the importance of performance measurement and most likely track KPIs on a...
A business process transforms an input to a more valuable output. The acronym SIPOC (supplier, input, process, output, and customer) is...
More than half of employers who implemented wellness programs saw a decrease in absenteeism and 66% reported increased productivity...
Today’s cut-throat business landscape requires so much more than willpower and hard work to attain success. While nobody can argue...
Plan-Do-Check-Act is a repetitive four-step management model used for continuous process improvement. It was developed by W. Edwards Deming...
Creating a Communication Strategy for Change Success - An often quoted failure rate of organizational change projects is 70% – a...
The design industry can be unpredictable, even at the best of times. Vague instructions, demanding clients, and an ever-changing...
With the average job posting attracting roughly 250 resumes, having a smooth and efficient hiring process is of top importance...
While sole proprietors and micro enterprises rely on the simplicity of their organization type, there are benefits to introducing...
Significant and sustainable improvement through effective process mapping is achievable through a simple, standard methodology...
The Enterprise Roadmap (ER) is our recommended first step in Business Enterprise Mapping’s (BEM) engagement with clients. This effort...
Business Process Improvement (BPI) is a methodology to identify, document, analyze and improve a business process. BPI was introduced...
Business Enterprise Mapping (BEM) has been using the seven fundamentals of process mapping in organizations of all types for over...
Business Process Improvement Toolbox - Bjorn Anderson - A Book Review - Business Process Improvement Toolbox explains an overall process...
Sustainable Business Process Improvement Deployment follows two concurrent tracks: individual process deployment and business...
Sustainable Business Process Improvement can only come from a standard methodology that is easily teachable and repeatable across an...
"A strong business process powers the engine that drives execution" Executive leadership typically focuses time and attention...
Data analytics is a game changer. Companies that have already realized its potential and adopted it are reaping big profits...
Process redesign and management can be a daunting task for organizations, begging the question, “Where do I begin?” Process...
Do you have a thorough understanding of the work you’re managing? Often the managers we meet don’t have a firm grasp of the work...
Back in the late 1970s and early 1980’s, I worked at United Parcel Service while attending engineering school at the University...
Process Managers Guide: A Manual for Practical Process Improvement Program Practitioners, Instructors, and Coaches by R Edward...
Organizations most often focus time and attention on direction, strategy, and structure versus the process of getting work done...
With its conversational tone and relevant, real-world examples, The Joy of Standards by James Sandfield offers clear guidance...
One of the most interesting challenges we face when meeting prospective clients is their often incomplete understanding of process...
Sponsored by the American Society for Quality Control, Business Process Improvement: The Breakthrough Strategy for Total...
I’ve seen a couple of articles lately that compare effectiveness vs efficiency in a way that misrepresents their differences...
Business Process Mapping: Improving Customer Satisfaction is co-authored by Mike Jacka and Paulette Keller and published in 2009...
As we map business workflows, we perform a value/non-value assessment of the work performed. Only about 20% of work has value in...
“Faced with the choice between changing one’s mind and proving that there is no need to do so, almost everybody gets busy on the proof”...
Building a high-quality business process map is an essential element to a successful process improvement program. A wide variety...
A Business System is a series of business processes that align to create a flow of products or services delivered through the enterprise...
A Swim Lane Diagram is a process flow diagram that visually distinguishes job sharing and responsibilities for a business process...
Business Enterprise Mapping has been implementing Law Enforcement process improvement for over 10 years. BEM’s Perigon Playbook...
International business and strategic international business planning are not new concepts. People have traded goods and services...
Is there a Lean Six Sigma alternative? Absolutely. Your existing LSS program can be improved by using the Perigon Method. We are...
A review of organizational design can be broken down (arguably) into about ten primary characteristics; strategy, structure...
Business processes define how work gets done in any organization. This definition is best communicated through the development...
Companies that invest in strong business processes enjoy a competitive advantage in the marketplace. While automating business...
When we assess an organization’s performance review system as it relates to strategy, execution, and management, we typically...
Why is Inventory Even Needed? While frequently misunderstood, inventory levels are a direct result of supply chain process design...
Business Enterprise Mapping is in the business of leading sustainable process improvement. As such, I am asked the following...
Efficiency is a word used loosely when discussing organizations and their business processes. In general, a business process is...
A great deal of information is available concerning the value of employee engagement for improving organization performance...
Business Enterprise Mapping had been building process maps for 25 years using our own Perigon Method. Because process mapping is...
Value added tasks are defined as tasks that customers, if directly asked, would be willing to pay for. Limited value tasks are thos...
In 25 years of mapping businesses of every size, shape, and type, we have seen many unusual business processes, from mapping...
At BEM, our mission is to map organization workflows better, faster, and cheaper. For 25 years, we have pursued this mission...
The Ten-Step Playbook lays out a path to sustainable organization execution that anyone can implement. It’s based upon many years...
Business Enterprise Mapping is in the business of studying and improving organizational performance. In our work with clients...
An effective leader is someone given the power to lead a group within the context of the group’s purpose. With this power, the leader...
When we assess an organization’s performance measurement system as it relates to the overall strategy, execution, and performance...
I have been an executive and professional consultant since 1983, which has placed me in a wide variety of difficult employee...
Every organization is comprised of business systems containing individual processes, while every process is comprised of a series of...
Organizations have been traditionally structured to manage work in a top-down manner. Using this structure, leaders formulate...
Process mappers typically refer to current state (as-is) and future state (to-be) process maps. There is a frequent debate on the...
A customer value proposition can be defined and assessed through the development of the Customer Value Assessment (CVA). The...
While most organizations value process mapping as a useful business improvement tool, few managers think of process improvement...
The cycle time of a process is the time required by the process to procure, convert, and deliver a customer’s requested product or...
Procurement systems are increasingly seen by organizations as essential strategic contributors to their value proposition. Because...
Developing a successful enterprise strategy comes through a series of choices that leadership makes to deliver the overall enterprise...
Because we make our living implementing process-based management systems that improve organization outcomes, we are often asked to...
The term Value Stream is commonly associated with the manufacturing and distribution of products and services. It is a series of...
We have written extensively about adopting a process management structure to drive performance improvement through an organization...
When Lean Six Sigma (LSS) initiatives fail they often leave behind a wake of damage. Over the years, we have seen several common...
Since the beginning of time, organizations have traditionally been structured in a top-down manner. Using this structure, leaders...
“We get brilliant results from average people managing brilliant processes, while our competitors get average or worse results...
We have been implementing process management and improvement for twenty-five years and we still find that many new clients do not...
Operating a business in a state of control is essential to growth and high performance. When we first meet with company leadership...
Just what is the purpose of a process? When beginning work with new clients, we immediately engage department heads with a series of...
Business Enterprise Mapping partners with clients from a variety of industries, and company sizes, shapes and types. When we begin...
Through our 25 years of experience with client enterprises across 60 different industries, we have seen a variety of challenges...
Do you have a thorough understanding of the work taking place in the department you’re managing? Often managers we meet don’t have...
A lack of organization alignment is an underlying cause of many problems and opportunities in organizations. While most departments...
Much is written about key performance indicators (KPIs) in organizations. In our work, we often see a misapplication of KPIs, as...
Did you know that over 70 percent of all organization improvement opportunities lay hidden in broken processes? Every organization...
Organizational change is essential for companies that want to evolve and remain competitive, but organizational change can also be...
An organization is defined by the customer value proposition it provides to end customers and the work that delivers that value...
Change is a certainty for businesses today, but successful change is not According to CEB Global, only one-third of organizational...
Is your organization looking to you to lead major change initiatives? Are you a senior leader in charge of reducing costs, streamlining...
I have been a management consultant for most of my career, starting as an entry-level consultant for Main Hurdman (acquired by...
The need for increased innovation is one of the five major strategic concerns expressed by senior executives. This need is driven by...
A process map depicts exactly how a process works—step by step, start to finish—so organizations can easily identify opportunities...
If you have been given the assignment to implement major change, you will no doubt find it to be one of the most challenging...
Standard Operating Procedures (SOPs) are the most common method used in organizations to document work and maintain regulatory...
In 2014, a former corporate executive wrote that “change management is the new requirement for leadership success.” The demand for...
Perigon Process Improvement Certification is a powerful organizational improvement tool. For almost 25 years, Business Enterprise...
We have seen many different ways that companies document a process. Whether you decide to use flow charts, swim lane diagrams...
Evaluating organizational opportunities involves workflow assessment and how it contributes to the organization’s value proposition...
We are often asked by prospective clients to develop Standard Operating Procedures (SOPs) to document a firm’s work. Because...
At BEM, we have worked with over 300 clients over the past 25 years. During this time, we have encountered business processes...
Business Enterprise Mapping is in the business of defining, aligning, and improving the organizational workflow of all sizes...
Business Enterprise Mapping has worked with over 300 enterprises from 60 different industries on 6 continents and in every type of...
At Business Enterprise Mapping, our sole mission is to build business system and business process maps for the purpose of improving...
Every first conversation with a prospective client includes a discussion of potential benefits of process mapping and the return...
The value proposition is the core purpose of the process. It’s the benefits the products or services offer to internal and external...
When organizations focus on cost reductions and efficiency improvement, they often miss the opportunity to study the customer...
How many paper forms do employees in your organization use to get work accomplished? The answer is likely more than you (or they)...
Are you getting the most out of your organization’s process mapping efforts? Most business analysts create process maps by interviewing...
Last week we offered five reasons a process map will make you a better manager. Well, we've found five more we'd like to share...
If you’re interested in learning more about how your business really works, consider an investment in business process mapping...
Business process mapping is an investment in your organization’s capability and is a powerful tool to understand and improve...
I’ve been consulting and teaching in the field of operations management since the early 80’s, working with clients to improve...
Arizona Tech Investors (ATI) is an active community of accredited angel investors focusing on early-stage technology companies...
The public sector is distinct from the private sector in many ways. The purpose of public organizations is to serve the population...
When describing the work of process mapping to friends and family, I often find that my narrative is met by a confused audience...
The police enterprise structure is typically organized in a hierarchy comprised of units, bureaus, and/or divisions responsible...
Although many still try to deny it, police agencies are complex business enterprises that have benefitted—and will continue...
Through the use of process mapping, pioneering police evidence technicians have enjoyed considerable operational success by...
For years, businesses have used flowcharts, standard operating procedures, swim-lane diagrams, and various combinations to help...