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From BPI To Sustainable Enterprise Improvement

Business Process Improvement (BPI) is a methodology to identify, document, analyze and improve a business process.  BPI was introduced in the 1980s and has been adopted by many organizations as the principal driver of improvement, through programs such as Lean Six Sigma, Shingo, etc.


While BPI efforts have contributed valuable organizational improvements over the years,  their focus on a single or few, often production oriented, business processes yield limited results that are difficult to sustain. We know from client experience that BPI misses valuable improvement opportunities that deliver the greatest ROI.


The most substantial and sustainable enterprise improvement comes from mapping workflow across a group of business processes comprising a business system.  Business systems can be value proposition-based, such as sales, marketing, and product development or resource-based, such as finance and human resources.   While improving business processes is valuable, improving enterprise-wide business systems is 10-100X more valuable.


The Perigon Method was specifically designed to address the shortcomings of traditional Business Process Improvement by utilizing a simple, easy to assimilate workflow architecture, purposeful workshops that engage employees, and insightful diagrams and maps that diagnose the problems and opportunities that otherwise remain hidden. Using workflow as the organizing principle, Perigon systematically distributes responsibility and accountability for enterprise improvement through process owners and teams. We believe that those who do the work should define and improve the work.


For 25 years, The Perigon Method has consistently delivered substantial and sustainable enterprise improvement in a wide variety of organization sizes and types.   Let’s talk to explore how BEM can partner to make a difference in your organization.

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