Introduction to Business System Architecture


October 1, 2020

12 business systems


Introduction to Business System Architecture is delivered live online by BEM Partner Don James.  This one-day short course introduces Business Enterprise Mapping's very effective business system architecture model and teaches students how to develop a business system architecture that is easily understood and implementable within their own organization.

Introduction to Business System Architecture


Introduction to Business System Architecture is taught by an enterprise mapping pioneer, Don James, who invented the Perigon Method for process mapping and process improvement. By developing the business system architecture of an organization’s workflow, leadership can create a common understanding of process flow that provides many organization benefits, including the prioritization of improvement opportunities, the ability to compare performance across a variety of processes, to cross-train people, and develop their capabilities, and to benchmark performance against other organizations’ best practices.  Shown following is the agenda for this one day course.




9 am to 5 pm US Eastern Time

Section 1:                     Introduction

Section 2:                    Enterprise Workflow Hierarchy

Section 3:                    The Twelve Standard Business Systems

Section 4:                    Defining Business System Processes

Section 5:                    Business System Maturity

Section 6:                    Improvement Opportunities

Section 7:                    System Owners & Process Owners

Section 8:                    How to Get Started


Students will take away a very practical understanding of how to define organization workflow and how to get started defining Business Systems in their organization.

Who Should Attend

Senior leadership and department heads who want to acquire a better understanding of cross-organizational workflow. The course begins with a presentation of the characteristics of a process-based business model, then illustrates how well-thought-out business system architecture can be implemented to drive breakthrough change and improvement. In particular, this course will benefit change leaders who desire a more robust and effective methodology for driving enterprise improvement. 

What You Get

The Introduction to Business System Architecture Short Course will deliver a best practice business system architecture model, a conceptual framework for assessing business system and business process maturity, and examples of business system architecture based enterprise improvement.

Students will receive digital copies of all course materials, included in the course registration.  This course can be delivered in-house if desired.  Contact us for details.


Introduction to Business System Architecture


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