Process Mapping Consultants Who Solve Problems

Our Process Mapping Journey

What happens when an electrical engineer is asked to document workflow?

He invents The Perigon Method!

In 1989, Business Enterprise Mapping’s founder Don James was hired to build a printed circuit board production facility, where the plant’s main customer required ISO 9000 certification before shipping could begin.

At the time, the accepted method for defining quality management systems was Standard Operating Procedures (SOP’s). This very difficult project came with short timelines, limited resources and long hours. To save time, Don quickly adopted the flowchart, allowing him to better understand process structure. The flowcharts helped greatly, they were incorporated as supporting appendices, and the company achieved its goals. Following this experience, Don became determined to find a graphical way to document and improve workflow. 25 years later, we remain Process Mapping Consultants Who Solve Problems.

In 1993, Don James started Business Enterprise Mapping (BEM). Don knew he could build a team of process mapping consultants that could deliver far superior client results. For 25 years BEM has focused on providing process mapping consultants that deliver greater insights, increased transparency, and sustainable improvement. Our Perigon Method Rev18 is proof of our commitment to continually finding better ways to transform organizational performance – making work simpler, faster, and more valuable.

Donald E. James

Partner |

Donald E. James

Partner

Don founded the company in 1993. Don is the Senior Program Director and also spearheads program development. He has over 30 years experience working in senior level positions at various companies within Europe and the United States, including VP of Engineering, Director of Operations, Director of Quality Assurance and Director of Advanced Manufacturing Development. Don graduated cum laude with a Bachelor's degree in Electrical and Electronic Engineering from Bath University, UK.

Joe Bockerstette

Partner |

Joe Bockerstette

Partner

Joe is responsible for business and program development and overall company strategy. He has more than 30 years experience as a CEO, BPI consultant, and private equity and angel investor. Joe began his career with PricewaterhouseCoopers, where he became the firm's lead consulting Partner in the Consumer Products Supply Chain Practice. He subsequently led two consumer products companies, before co-founding a private equity firm in 2000 investing in consumer products companies. In 2006, Joe co- founded and was the first President of Main Street Venture Fund, LLC, an angel pledge fund investing in regional business opportunities. Joe holds a BS degree in Industrial Engineering from the University of Cincinnati, and an MBA from Xavier University. He has served as a director on a variety of public, private and non-profit boards and has co-authored two books, including Time Based Manufacturing, published by McGraw Hill in 1993.

“BEM’s Perigon Method is a brilliant and powerful integration of best practices and I do not know of a better, more effective methodology.”

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