Infographics

The value proposition describes the customer, their painful problem, your unique solution that solves their problem and the customer's net benefit derived from that solution.

Does your organization puzzle look like a bunch of jumbled pieces sitting in piles in departments? Or an aligned and connected structure based upon the organization’s workflow.

Business Enterprise Mapping summarizes its almost 30 years of business process experience into the main reasons business processes are broken.

All good performance measurement includes effectiveness and efficiency, but best practice process measurement includes so much more!

Regardless of shape, size, industry, or type, the fundamental principles of best practice business process performance remain unchanged.

The Business Process Improvement Checklist provides a methodology for defining, measuring and improving business process performance.

A process cost can be determined for any process. While the particular characteristics of a process impact its cost drivers, the categories of consideration do not change, and all business process costs are discoverable.

The Change Management Plan template provides the key questions to navigate the activities necessary to plan and implement successful enterprise change.