All good measurement includes effectiveness and efficiency of course, but best practice process measurement includes so much more!
10 Top Reasons for Broken Processes
Business Enterprise Mapping summarizes its almost 30 years of business process experience into the main reasons business processes are broken.
A Best-Practice Business Process
Regardless of shape, size, industry, or type, the fundamental principles of business process performance remains unchanged.
Customer Value Assessment
The Customer Value Assessment is a set of criteria across four categories that captures a customer’s wants, needs or expectations. Using these criteria, organizations gain insight into the customer’s perception of their value proposition.
Faster, Better Cheaper
BEM provides Faster (as little as 2 weeks), Better (process playbooks) and Cheaper (efficient workshop delivery) workflow documentation and improvement.
How the Perigon Method Enhances Lean Six Sigma
The Perigon Method redefines an organization according to its workflow and knowledge requirements, providing LSS with the prioritzed improvement opportunities that drive superior a value proposition and customer experience.
Perigon vs SOPs
The Perigon Method is a superior approach to documenting an organization's workflow.
How to Build a Loyal Customer
The value proposition describes the customer, their painful problem, your unique solution that solves their problem and the customer's net benefit derived from that solution.
